Sign 1
Logins drop from daily to weekly.
You thinkProbably just busy.
Slack alerts before your customers churn
Save customers before they cancel. Not after Stripe tells you.
They stop logging in weeks before they leave. You just need to know who’s slipping.
They don’t complain. They just go quiet.
Angry customers still care. The quiet ones are already gone.
- Weeks 1–4Logs in almost every day.
- Weeks 8–11No logins. Nobody notices.
- Week 12Stripe: subscription canceled.
The signs were there. Nobody connected them.
Each sign is easy to explain away on its own.
Sign 2
The main feature goes untouched for 10 days.
You thinkJust a quiet month.
Sign 3
Their support ticket sits unresolved for a week.
You thinkI’ll get to it this weekend.
“I only saw these patterns AFTER analyzing churned customers.”
NChurn connects them, then pings you in Slack.
Its AI reads how every customer uses your app and what they pay you, every day. When someone starts going quiet, you get the reasons and the MRR at risk.
01 · AI health check
Acme Co.Going quiet
02 · Reasons
- Logins down from daily to weekly
- Main feature untouched for 10 days
- Support ticket unresolved for a week
03 · Slack ping
# churn-alerts9:02 AM
Acme Co. is going quiet · $79/mo at risk
- Logins down from daily to weekly
- Main feature untouched for 10 days
- Support ticket unresolved for a week
Set up in one sitting. Nothing to configure.
No scores to tune. Your Stripe key stays read-only, and we never contact your customers.
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<script src="…/t.js"></script> <script> nchurn.identify({ id: user.id, email: user.email }) </script>01Paste a snippet into your app.
One script that tells NChurn which customer is using your app. Nothing else.
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Stripe keyRead-onlyrk_live_••••••••••••
- Sees customers & payments
- Can’t charge or refund
02Paste a read-only Stripe key.
It sees who pays you and how much. It can’t charge, refund or change plans.
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Slack · AcmeChannels
- # general
- # churn-alerts
- # random
NChurn joined #churn-alerts
03Pick a Slack channel.
That’s where the pings land. Email comes later.
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Question 1 of 3
How often do customers use it?
Who pays you?
Do you offer a free trial?
3 quiet days = early warning
04Answer a few questions.
So its AI learns how your product works and how your customers use it.
Built for founders who can’t check on every customer.
No CS team. Just you, Stripe, and customers who quietly stop showing up.
It’s for you if
You’re at $2k–20k MRR
You lose 5–9% of customers a month
Nobody works on customer success full-time
Your billing runs on Stripe
Get in before launch.
Stop replacing customers walking out the back door.
Join the waitlist free, or grab one of 30 founding seats.
- Know who’s slipping
- Spot the easy saves
- Proactive, not reactive